Questions before ordering? Check here first!
Here you will find some of the most commonly asked questions about pearls and how to order from us. If you prefer you can e-mail your questions to us at tewplanman@aol.com. In addition, one of our associates is always available to answer your questions. Please contact us at 1-800-792-5715.
Q
Do you guarantee your products or services?
A
Yes, we offer a 20 day satisfaction guarantee on all products as long as you return the product in good condition with the original packaging materials. Please call for a return number.
Click here for more information.
Q
What if I don't want to give my credit card over the Internet?
A
That's fine, simply continue through the ordering process until it asks you for a credit card number, then simply choose "check" or "phone" as a payment option and we will receive your order electronically. You can then give us your credit card number over the phone, or write us a check, and as soon as we receive payment, we'll ship your order.
